Shipping Policy

Thank you for shopping with Scrappy Seconds! We carefully package orders from our store in Denham Springs, Louisiana.

Order Processing

Orders are generally processed within 2–3 business days, excluding Sundays, holidays, and days when the store is closed.

During sales, holidays, special events, or periods of unusually high order volume, processing may take slightly longer.

You will receive shipping information when your order has been prepared for shipment.

Shipping Rates

Shipping charges are calculated at checkout based on the items in your order, package size and weight, destination, and available shipping method.

Any shipping amount displayed at checkout will be shown before you complete your purchase.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting your order. If you notice an error, contact Scrappy Seconds as soon as possible.

Once an order has been shipped, we may not be able to change or redirect the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address, refused delivery, or a package returned to Scrappy Seconds may be the customer's responsibility.

Tracking and Delivery

When tracking is available for your shipment, tracking information will be provided after your order ships.

Carrier delivery dates are estimates and are not guaranteed by Scrappy Seconds. Once a package has been transferred to the shipping carrier, delivery delays caused by weather, carrier operations, holidays, transportation disruptions, or other circumstances outside our control may occur.

Lost or Missing Packages

If tracking shows that your package is still in transit but appears delayed, please allow additional time for the carrier to complete delivery.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors and contact the shipping carrier.

Please also contact Scrappy Seconds so we can help determine what options may be available.

Damaged Shipments

We take care when packaging orders. If your order arrives damaged, please contact Scrappy Seconds promptly after delivery.

Please keep the damaged product, packaging, shipping box or mailer, and packing materials and take photographs of the damage. This information may be necessary to file a claim with the shipping carrier.

Vintage, Discontinued and Secondhand Items

Some Scrappy Seconds merchandise is vintage, discontinued, previously owned, repurposed, or otherwise no longer available through normal retail channels.

These products may have age-related or packaging wear that does not affect their intended use. We make reasonable efforts to photograph and describe notable condition issues before sale.

Because many of these products are one-of-a-kind or cannot be replaced, an identical replacement may not be available if an item is lost or damaged during shipping.

Local Pickup

Local pickup may be available for eligible online orders at:

Scrappy Seconds
135 S. Hummel St., Suite B
Denham Springs, LA 70726

Please wait until you receive notification that your order is ready before coming to pick it up.

Orders selected for local pickup will not be shipped unless separate arrangements are made and any applicable shipping charges are paid.

Contact Us

Questions about an order or shipment may be directed to:

Scrappy Seconds
135 S. Hummel St., Suite B
Denham Springs, LA 70726
Phone: 225-380-5073
Website: www.scrappyseconds.com

Last Updated: September 1, 2026